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Thank you for visiting MyCartz! We’re always happy to hear from you. Whether you have a question, need help with an order, or just want to share feedback — we’re here for you.
You can reach our friendly support team at:
📧 Email: support@mycartz.net
We aim to respond to all emails within 24 hours (usually much faster!).
We’d Love to Hear From You!
Whether you have a question about a product, an order, or just want to say hello — we’re here to help.
Our customer care team is committed to making your experience smooth and satisfying. Reach out anytime — we’ll get back to you as soon as possible!
Got Any Questions?
Use the form below to get in touch with the sales team
Our store
Copley,
South Australia 5732
Mon - Fri, 10am - 9pm
Saturday, 11am - 9pm
Sunday, 11am - 5pm
FAQs
Below are some of are common questions
How long will shipping take?
All orders are shipped within 12-36 hours from our warehouse in Bellingham WA. Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.
How do I know if my order is confirmed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Can I change my shipping address after my order is placed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.